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Key Points Summary
All sales are final. Refunds are only available if an item is proven counterfeit by a trusted authentication provider. This policy ensures the integrity of our marketplace and protects both buyers and sellers.
All sales are final.
No returns or refunds unless item is counterfeit.
If a trusted authenticator confirms an item is fake:
Buyer gets full refund.
Authentication fee also refunded.
Claim within 48 hours of delivery.
Provide photos + authenticator's report.
Refund issued to original payment method within 7–14 business days.
Change of mind.
Wrong size/colour if listed correctly.
Shipping/customs delays.
support@wearitt.com
+44 7475 592418
Our support team is available 24/7 to assist you with refund requests.